Companies Should Keep in Mind Chatbots, Session Recordings, Mouseclicks: New Consumer Privacy Suits Continue Under Decades-Old Wiretapping Statutes

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Numerous new website technologies and tools allow companies to more effectively interact with their customers. These include chatbots, session recording software, tracking pixels (snippets of code that can be used to identify certain designated behavior on a website like seeing which products users are clicking on), and cookies (which remember products previously added to a shopping cart)….
By: Coblentz Patch Duffy & Bass
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