Before the pandemic, the business world took for granted that the vast majority of knowledge workers would be working in corporate offices most of the time. In the post-pandemic world, however, many employees can work from anywhere, at any time, and on any device with an internet connection.
When COVID-19 work-at-home mandates took effect around the world in early 2020, organizations rushed to adopt online collaboration tools. With capabilities ranging from voice- and videoconferencing to document co-authoring and project tracking, these tools helped teams communicate, work together, and share updates on various projects and initiatives from home or anywhere else.